Warranty Policies

HellermannTyton products are warranted to be free from defects in material and workmanship at the time sold by us; but our obligation under this warranty and that of the seller is limited to the replacement of the product, and neither we nor the seller are bound by any other warranty, expressed, implied or statutory. Under no circumstances are we or the seller liable for any loss, damage, expenses or consequential damages of any kind arising out of the use and/or inability to use these products. All are sold with the understanding that the user will test them in actual use and determine their adaptability for the intended use.

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Tool Systems

Mechanical Hand Tools

HellermannTyton warrants our mechanical hand tools (EVO® 7, EVO 7SP, EVO 9, EVO 9HT, MK7HT, MK9SST, MK9RC, MK9HD) to be free from defects in manufacturer workmanship and materials under normal conditions of use and service for a period of 90 days from initial delivery to the purchaser. Purchaser shall notify HellermannTyton of any warranty claim within ten (10) business days after discovery, but not later than the expiration of the above warranty period or such claim shall be deemed waived. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LITMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH HELLERMANNTYTON EXPRESSLY DISCLAIMS. ALL WARRANTIES ARE DEEMED VOID IF TOOL IS OPENED OR TAMPERED WITH.

For a FREE 1 year extended warranty, register your mechanical hand tool: Warranty Registration

To check on the status of your mechanical hand tool warranty claim, click here.

Pneumatic Tools

HellermannTyton warrants our pneumatic tools to be free from defects in manufacturer workmanship and materials under normal conditions of use and service for a period of 180 days from initial delivery to the purchaser. Purchaser shall notify HellermannTyton of any warranty claim within ten (10) business days after discovery, but not later than the expiration of the above warranty period or such claim shall be deemed waived. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LITMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH HELLERMANNTYTON EXPRESSLY DISCLAIMS. ALL WARRANTIES ARE DEEMED VOID IF TOOL IS OPENED OR TAMPERED WITH.

Automatic Tools

Please talk to your HellermannTyton representative about our automatic tools warranty program.

Data Communications

Network Sciences™ 25-Year System Warranty

For network installations, HellermannTyton assures installation dependability and maximum performance with its 25-Year Network Sciences System Warranty program. The Network Sciences Warranty guarantees consistent quality and performance of HellermannTyton structured cabling products and most ETL verified, UL-listed cabling systems for the period of 25 years. This warranty covers fiber and/or copper connectivity products and cable, ensuring system performance in accordance with current TIA standards. The 25-Year Network Sciences Warranty is only offered through HellermannTyton Certified Installers. These Certified Installers have been trained and successfully passed the required exams to install a system that meets HellermannTyton warranty specifications.

Network Sciences Warranty
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H2Max Lifetime System Warranty

HellermannTyton and Hitachi Cable America have partnered on our H2Max solution. The H2Max solution provides a performance guarantee backed by a lifetime warranty that covers HellermannTyton fiber and/or copper connectivity products and Hitachi cable. The H2Max Warranty ensures system performance in accordance with current TIA standards. The H2Max Lifetime System Warranty is only offered through H2Max Certified Installers. These H2Max Certified Installers have been trained by both HellermannTyton and Hitachi Cable America and successfully passed the requirements to install a system that meets the H2Max warranty specifications.

More details on the Hitachi Cable America H2Max solution warranty are available in this downloadable PDF.

HellermannTyton Lifetime Connectivity Product Warranty

In addition to offering the Network Sciences and H2Max Warranties, HellermannTyton offers a lifetime connectivity product warranty. This warrants the connectivity products to be free of factory defects in material and workmanship for the life of the product.

Identification Products

Desktop Thermal Transfer Printer Warranty

The HellermannTyton Performance Guarantee assures the operation of our desktop thermal transfer printers for a period of two years from the date of purchase from an authorized HellermannTyton distributor.

The HellermannTyton Performance Guarantee is provided to all customers with the understanding they are operating the printer in accordance with HellermannTyton installation and care instructions provided with each printer. For complete warranty details, click on the printer model below.

TT130SMC, TT230SM & TT230SMC Warranty
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TTM430 & TTM460 Warranty
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Register Your Printer Warranty >

Solar Label and Placard Warranties

If a HellermannTyton Preprinted Solar Label or Metal Solar Placard fails within the specified warranty period, we will replace it. All products displaying the HT_symbol symbol on our website are covered by this warranty.

Details on the Solar Label and Placard warranties are available below.

7- and 25-Year Limited Warranties on Solar Labels and Placards
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List of Products Covered under Solar Label and Placard Warranties
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