Welcome to the HellermannTyton Identification Solutions Support Center. Get helpful answers and downloads for your identification products.
TagPrint® Xpress mobile applications from HellermannTyton provide industry code reference and compliant labeling using a mobile device. The apps have been developed with the end user in mind; marrying usability, functionality and simplicity in an elegant design. TagPrint Xpress mobile apps complement HellermannTyton’s fully functional TagPrint® Pro software by allowing users to edit and print common industry labels to a HellermannTyton thermal transfer printer - without the need for a desktop or laptop computer.
The printer setting refers to the IP address only. If your smartphone or tablet isn’t connected or cannot connect to the network, the link will not function. When using the TagPrint Xpress apps, you’re defining where the printer is located by IP address, not setting up a separate network. If you are trying to access your company network, consult with your internal IT department for permission.
For support, please contact us at idsolutions@htamericas.com or click the button below to access our ID Solutions Support form.