Next Gen Identification

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We’ll Keep You Up and Running

Downtime can affect your business in many ways. That’s why we make it possible to access stellar printer and software support 24/7. We even make it easy to extend your printer warranty for longer protection of your critical identification investment.

HellermannTyton Identification Online Support

Online support portal

Find answers to most support questions any time of day or night with our online support portal. Individual support issues often have multiple solutions, so we provide them in a clear, logical sequence that almost any level of user can follow.

Visit the online support portal.

HellermannTyton Identification Phone Support

Dedicated phone support

During regular hours, you are a phone call away from our in-house technicians, who will listen to your support issue and provide just the answers you need.

Email: [email protected]

Call: 833-635-4315

HellermannTyton Identification In-house Repair

In-house repair speeds servicing of your printer

The HellermannTyton Printer Warranty covers the performance of our desktop thermal transfer printers for a period of two years from the date of purchase. See warranty for details.

All printers are serviced in-house, for fast turnaround of your repair.

For warranty and printer shipping instructions, see warranty.

HellermannTyton Identification Warranty

Make that 3 years

Add another year to the standard warranty at no charge when you register your printer. In addition, get a FREE thermal transfer ribbon as a bonus, our way of thanking you for taking care of your investment.

Register >

About HellermannTyton

HellermannTyton is a global manufacturer of cable management and identification solutions for automotive, solar, electrical, construction, industrial automation, broadband and other OEM markets. The company's integrated approach to product design, sustainability, production, quality assurance and delivery is optimized to benefit local and global customers. HellermannTyton operates in 39 countries, with North American headquarters in Milwaukee, Wisconsin. (